terms and conditions

Last Updated: March 24, 2025

Welcome, and thank you for your interest in the "Gravy" app built by Tail Risk, Inc. The following Terms of Use, together with Gravy's Privacy Policy, are a legally binding contract between you and Tail Risk, Inc. regarding your use of the Gravy website, mobile applications, networks, and other related features or services (collectively, the "Services").

PLEASE READ THE FOLLOWING TERMS OF USE CAREFULLY.** BY REGISTERING FOR AN ACCOUNT, DOWNLOADING A GRAVY MOBILE APPLICATION, ACCESSING, BROWSING, OR OTHERWISE USING THE SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS, INCLUDING THE GRAVY PRIVACY POLICY, ANY APPLICABLE END USER LICENSE AGREEMENT, AND ANY ADDITIONAL TERMS OR FUTURE MODIFICATIONS (COLLECTIVELY, THE "TERMS").

If you are not eligible, or do not agree to all of the Terms, then please do not use the Services.

1. Eligibility

You must be at least twenty-one (21) years old and located in the United States or Puerto Rico to use the Services.

By agreeing to the Terms, you represent and warrant that:

- You are at least twenty-one (21) years old;

- You are using the Services only while located in the United States or Puerto Rico;

- You have not previously been suspended, removed, or deactivated from the Services;

- Your registration and use of the Services comply with all applicable laws and regulations.

If using the Services on behalf of a Subscribing Organization, you must have authority to bind that organization to these Terms.

2. Accounts

Account Creation

You must register for an account to access most features of the Services. You agree to:

- Provide accurate registration information;

- Maintain accuracy of that information;

- Keep your account credentials confidential;

- Use multi-factor authentication methods.

Limitations on Accounts

You may not create more than one account, or associate a device with more than two accounts. Abuse of account/device associations is a violation of these Terms.

Account Responsibilities

You are responsible for all activity on your account and must immediately notify Gravy of any unauthorized access. You may not share your account or register on behalf of another person.

Account Ownership

Your account remains the property of Gravy. You do not gain any ownership rights.

Linking Your Payment Credential

To earn Rewards, you must link an eligible bank account, card, or crypto wallet. Not all cards are eligible. Gravy uses Plaid to access financial data. By linking your credential, you agree to Plaid’s Privacy Policy.

You may opt out by removing your linked credential. Note that historical data may remain unless you submit a deletion request.

Location Data

Some features require location data. Declining to share this may limit functionality.

Referrals

Gravy may offer Referral Programs. You agree to:

- Obtain consent before referring someone;

- Inform them you are not acting on Gravy’s behalf;

- Not refer existing or fake users.

Referral bonuses may be revoked at Gravy’s discretion.

3. Orders

Gravy allows you to create a Payment Account to store a payment method. Your payment method may be charged immediately or later. Stored value gift cards may be included in purchases.

No Refunds. All purchases made through Gravy are non-refundable unless required by law.

You may fund your order via ACH by authorizing an ACH service provider to debit your account.

4. Rewards

Gravy Rewards Program

You may earn Rewards on qualifying purchases. Terms for earning Rewards are listed in the app and may change.

Gravy may access your linked retailer accounts to confirm purchases. You must authorize this access. Gravy may change or limit the Rewards program at any time.

Withdrawing Rewards

You may request withdrawal of Rewards (minimum $1.00). You must select a redemption method. Gravy may limit or change withdrawal rules at any time.

Expiration of Rewards

Rewards expire after 730 days of inactivity. A warning will be sent 7 days before expiration. Inactive means no earning or redemption actions.

5. Conditional vs. Guaranteed Reward Choice

Guaranteed Cash Back

Earn a fixed amount of cash back on qualifying Orders. The amount is immediately credited.

Conditional Rebate

Earn up to 100% rebate based on a sports outcome you select. If the outcome does not happen, you receive no reward. Outcomes are verified via a third-party API.

6. Electronic Communications and SMS

Communication Consent

By using the Services, you consent to receiving electronic communications, including email and SMS.

Communication Revocation

You can opt out of emails via unsubscribe links, or texts via STOP. Standard message rates may apply.

7. Access to the Service

Access and Use

You are granted a limited, non-transferable license to use the Services for personal, non-commercial use.

Application License

You may download and install the Gravy app on your devices for personal use.

Modification

Gravy may change or suspend the Services at any time without liability.

Location Data

Some features require location. Declining this will disable certain features.

App Usage Data

Gravy may collect data on how you use mobile apps to enhance the service.

8. IP Rights

Ownership

Gravy owns all rights to the Services. You are granted no ownership or license except as stated.

Trademarks

Gravy’s branding may not be used without permission.

Feedback

Feedback you provide may be used by Gravy without restriction.

DMCA Notification

Copyright complaints may be sent to [help@gravyapp.com].

9. Third-Party Services

Gravy is not responsible for third-party content, links, or services. Use them at your own risk. Gravy may receive commissions from third-party links.

10. Content

You are responsible for all content you post. Gravy may remove content or terminate accounts at its discretion.

11. User Conduct

You agree not to misuse the Services, including submitting false data, impersonating others, or attempting to disrupt operations.

12. Indemnification

You agree to defend and indemnify Gravy from claims related to your use of the Services or violations of these Terms.

13. Disclaimers

The Services are provided “as is.” Gravy disclaims all warranties and is not responsible for damages or data loss.

14. Limitation of Liability

Gravy’s liability is limited to $100 or what you paid in the last month, whichever is greater. No liability for indirect damages.

15. Term and Termination

These Terms remain in effect while you use the Services. Either party may terminate at any time.

16. Dispute Resolution (Arbitration Agreement)

All disputes must be resolved through binding arbitration. You may opt out within 30 days.

17. General Provisions

Changes

Terms may change. Continued use signifies acceptance.

California Disclosures

Contact 1-800-952-5210 for complaints.

Electronic Communications

You agree to electronic communications.

Force Majeure

Gravy is not liable for force majeure events.

Contact

Email [privacy@gravyapp.com] for support.

Taxes

You are responsible for applicable taxes.

Governing Law

New York law applies.

Notice

Provide an accurate email for notices.

International Users

The Services are U.S. only.

Entire Agreement

These Terms are the entire agreement between you and Gravy.

18. Contact Information

Tail Risk, Inc.

1516 N 5th St, Suite 205

Philadelphia, PA 19122

[help@gravyapp.com]